Questions? We have answers.

Why Can't I Log In?

If you are having trouble logging into your Invoice Maker account, there are a number of possible reasons. We recommend troubleshooting to see if any of the following issues are occurring:

  • Incorrect email address entered
  • Incorrect password entered (case sensitive)
    • If you cannot remember your password, simply click Forgot Password? from the Login Screen
  • Previously created an account using a social login
    • Apple Sign In
    • Google Sign In
    • Facebook Sign In
      • If you originally created your account using one of these social logins, you will not be able to login directly with an email address
  • You previously did not create an account with Invoice Maker, even though you may have sent invoices in the past

If troubleshooting the scenarios above does not grant you access to your Invoice Maker account, simply send an email to support@invoicemaker.com with the following information:

  • First Name / Last Name
  • Email Address used to create the account

Our dedicated support staff will research the issue further and contact you back with instructions on how to resolve your login issue.

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